🧼 Are your sneakers brand new or used?

We offer both brand new and gently worn sneakers. Each pair is clearly labeled and inspected to meet quality standards before sale.

🎯 Are your sneakers authentic?

Yes — 100% authentic. All sneakers undergo a detailed verification process before they’re listed.

📦 Do you ship?

Yes, we offer nationwide shipping. Delivery options and timeframes are provided during checkout.

💵 Do you accept returns?

We offer returns on a case-by-case basis, provided the pair is unworn and in its original condition. Contact us within 48 hours of receiving your order for assistance.

📏 How do I know my size?

We recommend checking the brand’s official size chart or trying the model in-store before purchasing to ensure the perfect fit.

⏳ How long does shipping take?

Shipping typically takes 2–5 business days, depending on your location.

💬 How can I contact Sneaker Collect?

DM us on Instagram or email us at info@sneakercollect.co.za We’re happy to assist with questions, orders, or special requests.

🎁 Do you source shoes on request?

Yes! If you're looking for a specific pair, reach out and we’ll do our best to help locate it.

🧾 Do prices include the box?

Most brand-new pairs come with original boxes. For used pairs, box availability varies — the listing will specify.